Privacy Policy

Privacy Policy for BTG Groups

Effective Date: October 5, 2023

At BTG Groups, your privacy is of utmost importance to us. This Privacy Policy outlines the measures we take to protect your privacy when you visit our website or interact with our team. This Privacy Policy has been carefully drafted in compliance with relevant data protection regulations and has been approved by our legal advisors.

Table of Contents:

  1. Privacy Policies
  2. Data Collection
    ii. How We Use Your Personal Data
    iii. Change of Purpose
    iv. Your Personal Data Rights
    v. Persons with Access to Your Personal Data
    vi. Security & Confidentiality
    vii. Transfer of Personal Data Outside Your Location
    viii. Retention of Personal Data
    ix. Third-Party Links
  3. Cookie Policy
  4. Subject Access Request Response Procedure

We continuously review and update our Privacy Policy to ensure your data privacy. Any updates will be notified through our website or email.

GLOSSARY:

  • Affiliated Third Parties: This refers to companies with which we have common ownership, management, or strategic support/partnership relationships, including our advisors, consultants, bankers, vendors, or subcontractors.
  • Data: Information stored electronically, on a computer, or in certain paper-based filing systems.
  • Data Controller: The person responsible for determining how Personal Data is processed.
  • Personal Data: Information related to an identified or identifiable natural person, including but not limited to a name, gender, photo, email address, bank details, medical information, IP address, and other data specific to an individual’s identity.
  • Processing: Any activity that involves the use of Personal Data, including obtaining, recording, holding, organizing, amending, retrieving, using, disclosing, erasing, or destroying it. Processing also includes transferring Personal Data to third parties.
  • Sensitive Personal Data: Information about an individual’s racial origin, political opinions, religious beliefs, trade union membership, physical or mental health, or sexual life.

Privacy Policy

  1. Data Collection

We collect, use, store, and transfer various types of Personal Data, grouped as follows:

  • Identity Data: This includes your first name, last name, username, title, date of birth, and gender.
  • Contact Data: This involves your residential address, email address, and telephone numbers.
  • Human Resource Data: We collect information related to your employment history, professional and educational details when you apply for employment with us.
  • Technical Data: This encompasses your IP address, domain name, browser information, and technology on the devices you use to access our website.
  • Profile Data: This includes your username, password, purchases or orders, interests, preferences, feedback, and survey responses.
  • Usage Data: This involves information about how you use our website and services.
  • Marketing and Communications Data: We collect information about your marketing preferences, communication preferences, and your interactions with us.

You provide this information when you visit our website, sign up for newsletters, request marketing materials, respond to surveys, or contact us through various means. We also collect technical data through cookies; please refer to our Cookie Policy for more details.

We do not intentionally collect Sensitive Personal Data, and we request that you do not send us such information unless required for a specific purpose.

  1. How We Use Your Personal Data

We collect, process, and store your Personal Data for various purposes, including:

  • Monitoring, reviewing, evaluating, and improving your website experience.
  • Analyzing website traffic to understand visitor behavior.
  • Inviting you to complete surveys or provide feedback.
  • Fulfilling information requests and maintaining records.
  • Keeping you updated on our activities and events with your consent.
  • Notifying you of website changes or relevant processes.
  • Offering information about products or services from Affiliated Third Parties with your explicit consent.
  • Sharing your data with service providers who assist us in delivering certain services.
  • Using your information for contractual obligations.
  • Managing appointments with our staff.
  • Fulfilling legal or regulatory obligations.
  • Storing data for archiving and backup purposes.

Please note that we do not share identifiable information with advertisers, but we may share statistical visitor information.

  1. Change of Purpose

We will only use your Personal Data for the purposes stated unless we reasonably believe it is compatible with the original purpose. If we need to use your data for an unrelated purpose, we will notify you and request your consent.

  1. Your Personal Data Rights

Under Data Protection Laws, you have certain rights related to your information:

  • The right to withdraw consent.
  • The right to request the deletion of your data, subject to legal retention requirements.
  • The right to access your data or object to processing.
  • The right to update your data.
  • The right to receive and transfer your data to another Data Controller.
  • The right to lodge a complaint.

You can exercise these rights following our Subject Access Request Response Procedure.

  1. Persons with Access to Your Personal Data

Only individuals with a business need to know your data have access to it. Trusted third parties include:

  • Customer relationship management tool providers.
  • Affiliated Third Parties with whom we have data processing agreements.
  • Professional service providers such as IT service providers and website hosts.

We ensure that these parties protect your data in compliance with applicable laws and our instructions. We do not sell your Personal Data.

  1. Security & Confidentiality

We store your information on secure, encrypted servers with access limited to authorized personnel. We implement physical, electronic, and procedural safeguards to protect your data. In case of a data breach, we will follow our Personal Data Breach Management Procedures and notify you, if necessary.

Our staff is bound by confidentiality obligations to safeguard your Personal Data.

  1. Transfer of Personal Data Outside Your Location

We may transfer your Personal Data to countries other than your residence for processing. Data protection laws in these countries may differ from those in your location. By providing your data, you consent to such transfers, and we ensure adequate controls to protect your data.

  1. Retention of Personal Data

We retain your data for no longer than necessary for the purposes mentioned and in compliance with legal and regulatory requirements. Retention periods vary depending on the type of data.

  1. Third-Party Links

Our website and email communications may contain links to third-party websites. Clicking on these links may allow third parties to collect or share data about you. We are not responsible for their privacy policies, so please review them when leaving our website.

  1. Cookie Policy

  1. Our advertisers and organization may collect information about your computer for our services. This information is gathered in an aggregated, statistical manner and does not identify you personally.
  2. We do not share identifying Personal Data via cookies.
  3. You can decline cookies via your computer’s settings or set up alerts for cookie usage.
  4. Our advertisers may use cookies, and we are not responsible for these cookies.
  1. Subject Access Request Response Procedure

To exercise your data privacy rights, complete the Subject Access Request Form (SAR Form) and email it to privacy@btggroups.com.

  • We will confirm receipt within 5 working days and verify your identity.
  • We will coordinate the gathering of requested information, providing it in an accessible format.
  • Fees are not charged for requests except when they are manifestly unfounded or excessive.
  • We will take appropriate actions to remedy any rights violations.

Contacting Us

If you have questions or requests regarding our Data Protection Privacy Policies or our privacy practices, contact us at privacy@btggroups.com or use the Subject Access Request Form (SAR Form).

Last Updated: November 5, 2023